^{Case Capture PowerStart^™}

Designed for existing Salesforce customers that need a rapidly deployed Case Capture mechanism, the Case Capture PowerStart™ covers the initial set-up and basic training to get you quickly on your way.

Case Capture PowerStart

COST: $7,900

Included Features:

Case Console Support Application
Email-to-Case (capture cases from in-bound emails)
Custom Department & Sub-Type Designations
Lightning or Classic Deployment (pick one)
Ready-to-go Case Management Dashboard
Train-the-trainer training included
Includes 2 "utility hours" (we'll make it yours)
Completed within two (2) weeks of discovery

Pre-requisites:

For existing Salesforce deployments
Not currently using Cases (ok for Education Data Architecture deployments)
Using Professional, Enterprise or Unlimited Edition of Sales Cloud or Service Cloud

Losing the Email and Paper Request Battle? Need a Virtual Service Counter?

Create a channel to capture requests of any type.

Employee Requests
Customer Cases
Support Tickets
Vender Inquiries
Replace your Walk-up Service Counter
and more...

Excluded Services

Services not specifically identified above including but not limited to web-to-case, data migration, chat, messaging, Einstein bots, entitlements, milestones, service levels, knowledge, communities and system integration.

If you want any of the excluded services, need additional support or features or don't meet the pre-requisites above, we can still help. Contact us to get a custom quote.

Additional Terms

The implementation price does not include Salesforce license fees.
Based on features of Salesforce which are generally available.
Services are governed by our Professional Services Agreement for PowerStarts™.

Have Questions?

Supporting your Salesforce and Conga success.

Find Us

akaCRM, a division of Strata Information Group (SIG)
3935 Harney Street, Suite 203
San Diego, CA 92110

Let's Talk

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(877) 928-3337
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Case Capture PowerStart™