Case Capture PowerStart

Designed for existing Salesforce customers that need a rapidly deployed Case Capture mechanism, the Case Capture PowerStart™ covers the initial set-up and basic training to get you quickly on your way.

Case Capture PowerStart

COST:  $4,900 

Included Features:

  • Case Console Support Application
  • Email-to-Case (capture cases from in-bound emails)
  • Custom Department & Sub-Type Designations
  • Lightning or Classic Deployment (pick one)
  • Ready-to-go Case Management Dashboard
  • Train-the-trainer training included
  • Includes 2 "utility hours" (we'll make it yours)
  • Completed within two (2) weeks of discovery

Pre-requisites:

  • For existing Salesforce deployments
  • Not currently using Cases (ok for Education Data Architecture deployments)
  • Using Professional, Enterprise or Unlimited Edition of Sales Cloud or Service Cloud
 

Losing the Email and Paper Request Battle? Need a Virtual Service Counter?

Create a channel to capture requests of any type.

  • Employee Requests
  • Customer Cases
  • Support Tickets
  • Vender Inquiries
  • Replace your Walk-up Service Counter
  • and more...

Excluded Services

Services not specifically identified above including but not limited to web-to-case, data migration, chat, messaging, Einstein bots, entitlements, milestones, service levels, knowledge, communities and system integration.

If you want any of the excluded services, need additional support or features or don't meet the pre-requisites above, we can still help. Contact us to get a custom quote.

Additional Terms

Have Questions?

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