StudentSuccessHub

Essentials packages for Salesforce^®Student Success Hub for Higher Education cover set-up and training for some of the most popular features designed to get success teams quickly on their way.

Starter

6-8 Week Typical Implementation

Common Features:

Central Advising Record
Student Community w/Salesforce Scheduling
Student Contact Information Management
Frequently Asked Questions
Standard Dashboard with 3 Custom Reports
Single Advisor Role
Manually Assigned Success Teams
Manually Issued Community Logins
Admin and User Training
FlexHours™ (for your project-specific needs)

Plus

8-12 Week Typical Implementation

Everything in STARTER, plus:

Scheduling with RIVA (G-Suite/O365)
Success Plans
Knowledge Management
Chat (OmniChannel)
1:1 Texting
Single Sign On with Active Directory
Single Advisor Assigned via SIS Integration
User Auto-Provisioning Plan
Custom Dynamic Dashboard
Training (Scheduling, Success Plans, Reports)

Premium

12-16 Week Typical Implementation

Everything in PLUS, plus:

Student Community Chatbot
More Success Plans
One-Stop Student Help Desk
Faculty Community for Case Management
Bulk Texting
Automated Success Team Assignment Rules
Hybrid Advising Model Deployment
More Custom Dashboards
Monthly Support Hours Year 1

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Creating Engaging Student Experiences Can Be Overwhelming

Salesforce Education Data Architecture (EDA) and Student Success Hub for Higher Education include many technologies and options. You may find it challenging to have the time and knowledge to do it all.

akaCRM Essentials packages to the rescue! You get the benefit of our experienced Salesforce certified experts across a host of technologies (Education Cloud, Experience Cloud, Service Cloud, Pardot/Marketing Cloud and more) when you engage with akaCRM.

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Watch the 2 minute video to learn about the Salesforce for Higher Ed Student Journey

Why akaCRM

Top-Tier Salesforce.org PREMIUM Partner
Salesforce^® Certified Education Cloud Consultants
Education Cloud Level II Specialist
Over 3,000 Completed Salesforce Engagements
Over 100 College & University Clients
Outstanding customer satisfaction scores
RIVA Scheduling Partner
Salesforce.org Partner Advisory Board Member
Education Data Architecture (EDA) expertise
Student Success Hub - Early Access Partner
Admissions Connect - Early Access Partner
SIG is also an Ellucian Platinum Partner

Other Popular Add-Ons

Let your akaCRM Client Manager know if you have questions about the following popular add-ons or any other service not listed so we may provide a proper quote.

Student Information System (SIS) Integration
Pardot PowerStart™
Recruiting and Admissions including Admissions Connect
Advancement including online giving
Marketing Cloud™, Salesforce Anywhere, Slack
Data Services - Extract, Transform and Loading (ETL)

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SPEAK WITH A CLIENT MANAGER

Schedule a no-obligation call with one of our Client Managers to discuss your goals and objectives.

Schedule a Call To Discuss Your Needs
RECEIVE A PROPOSAL

Your akaCRM Client Manager will provide a proposal specifically for your organization, addressing cost, schedule and key assumptions.
RELAX AND SUCCEED

Our consultants are Salesforce^® certified with the skills and knowledge needed to guide your success!

You and your akaCRM consultant meet regularly to complete discovery, review progress and launch your Student Success Hub!

Have Questions?

Have Questions? Schedule a Call

Supporting your Salesforce and Conga success.

Find Us

akaCRM, a division of Strata Information Group (SIG)
3935 Harney Street, Suite 203
San Diego, CA 92110

Let's Talk

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(877) 928-3337
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