The following items are excluded under the Essentials™ offering, but ARE available from akaCRM when quoted separately. If you have needs that fall under these exclusions, contact us so that we may have a qualified representative provide you a quote.
- Support of existing instance of Salesforce
- System integration, single-sign-on and application development
- 3rd party tools not specifically included or agreed in writing
- Services or features not supported by your edition of Salesforce®
- Features not in general release (pilot or beta features)
- Services not shown on the Included Features list
- Items identified as popular add-ons
- After-hours or on-site support
If you want any of the excluded services, need additional support or features or don't meet the prerequisites above, we can still help. Contact us to get a custom quote.