Industry Solutions
Years of experience providing Salesforce® and Conga® technical and advisory services across industries.
Healthcare & Life Sciences
Improving patient engagement and experience by delivering seamless solutions for provider, medical device, biotech, pharma, and healthcare focused technology/management companies.
- Personalize the Provider Experience
- Connect the Patient Experience
- Personalize Contact Center Experiences
- Build Provider Relationships
- Accelerate R&D Innovation
- Achieve Marketing Excellence
- Mobilize Intelligent Sales
- Deliver Operational Excellence
Nonprofits
Helping Nonprofit organizations of all sizes advance their missions as they pertain to Constituent Relationship Management. Common needs supported include:
- Donation Management & Cultivation
- Online Giving & Engagement
- Volunteer Management
- Event Management
- Grant Management
- Data Migration (from Raiser's Edge, DonorPerfect and others)
akaCRM is an official Salesforce.org partner and is designated by Salesforce as a Nonprofit Cloud Certified Navigator. Our Nonprofit Practice Leader was recruited from the industry and is supported by a team of certified Nonprofit Cloud Consultants which support and advise clients on the Nonprofit Success Pack and related mission-driven strategies and technologies. akaCRM has completed more than 250 engagements for over 80 nonprofits. akaCRM is represented on the Salesforce.org Partner Advisory Board.
Small nonprofits may take advantage of akaCRM's discounted Nonprofit PowerStart™ for new implementations of the Salesforce Nonprofit Success Pack (NPSP).
akaCRM is a business member of the Colorado Nonprofit Association.
Business Services
Support for Business-to-Business (B2B) organizations:
- Lead Generation & Marketing Automation
- Sales Operations & Pipeline Management
- Partner Relationship Management
akaCRM is an official Salesforce partner and is designated by Salesforce as a Sales Cloud Specialist and Lightning Master. Our team of certified Sales Cloud, Service Cloud, Community Cloud and Marketing Cloud/Pardot Consultants are here to improve the result of your relationships with your clients, partners and other constituents.
Financial Services
Supporting investment advisors, insurance companies and other financial services providers with enabling technologies and strategies to develop, deepen and retain client relationships. Focus areas include:
- Business Analytics
- Business Development and Relationship Management
- Contract Lifecycle Management (CLM)
- Customer Lifetime Value
- Risk Management
- Upsell Strategies
akaCRM is an official Salesforce partner and is designated by Salesforce as a Sales Cloud Specialist and Lightning Master. Our team is lead by an executive from the commercial and investment banking industry and joined by certified Salesforce and Conga professionals. akaCRM has completed engagements for more than 70 financial services organizations.
Hospitality & Entertainment
We help organizations of all sizes with their CRM needs across new implementations, post-implementation support, integration, training and data services.
- Marketing Automation/Customer Engagement
- Automated Document Generation
- Hotel Management
- Analytics
- System Integration & Data Services
akaCRM is an official Salesforce partner and is designated by Salesforce as a Sales Cloud Specialist and Lightning Master. Our team of certified Sales Cloud, Service Cloud, Community Cloud and Marketing Cloud/Pardot Consultants are here to improve the result of your relationships with your clients, partners and other constituents.
Legal Departments
We help law firms and legal departments of all sizes with Contract Lifecycle Management (CLM) needs as well as constituent management for clients and other third parties.
- Contract Request Management
- Contract Generation & Approvals
- Contract Negotiation
- Electronic Signature
- Centralized Repository
- Lead Cultivation
- Time & Billing
- Conflict Checks
- Client Matter Management
- Scheduling
- Mediation Management
akaCRM is a Conga Contracts Gold Certified Partner. Our team of Conga Contracts certified administrators support and advise clients on the contract lifecycle management processes and related technologies. 
Software Development
- Release Management
- Bug Tracking
- Renewal Management
- License Management
- Upgrades
- Revenue Recognition
akaCRM is an official Salesforce partner and is designated by Salesforce as a Sales Cloud Specialist and Lightning Master. Our team of certified Sales Cloud, Service Cloud, Community Cloud and Marketing Cloud/Pardot Consultants are here to improve the result of your relationships with your clients, partners and other constituents.
Other Industries Supported
akaCRM supports and has experience with a broad group of additional industries. Contact us to learn how we can improve your results.
Supporting your Salesforce and Conga success.
