Improving Your Results

akaCRM is the Salesforce Services division of Strata Information Group. We provide comprehensive strategy, implementation, and managed support for Salesforce®, Conga® and leading ecosystem application providers.

Salesforce Partner Since 2009        Conga Gold Partner

About akaCRM

We are a leadership team of experts who are passionate about your success.

The akaCRM divisional leadership team is composed of industry veterans with decades of experience in the Salesforce® and Conga® ecosystems. The leadership team is joined by an equally talented group of project managers, specialists, developers, and client success advisors. All team members undergo background security checks and hold a broad array of certifications so you know you are getting the very best. 


By the Numbers

Practice makes perfect. We create consistency through scalable, quality processes learned over time. We bring countless experiences to the table so you don't have to learn the hard way.


Avg. Years of Experience

akaCRM team members average more than 10 years of experience within the Salesforce and Conga ecosystems; our senior leadership averages 18+ years of experience.


Completed Engagements

More than 3,200 Salesforce and Conga engagements completed by akaCRM for over 1,000 clients.


Service Hours Delivered

akaCRM has delivered over 135,000 hours of Salesforce and Conga professional services.


Solution Partners

akaCRM has vetted leading web-based solution providers for over a decade so that you don't have to. We know what makes a good web-based solution, which solutions are easy to work with and which vendors provide outstanding support.

akaCRM is proud of our official Strategic Partner relationships which include:

  • Partner
  • Premium Partner
  • Conga Gold Partner

Why Should You Care?

Clients should look for implementers and service providers with official partner relationships with key platforms. This ensures your provider has access to technical resources, escalation channels and the lastest training resources. In addtion to our formal realtionships, akaCRM is proudly represented on the Partner Advisory Board.

Member of Partner Advisory Board

Academic institutions and government agencies may purchase akaCRM services directly from akaCRM or through an aggregator like Carahsoft or SHI.




Expertise That Matters

akaCRM is a Salesforce Lightning MasterServing clients in the ecosystem since 2009, akaCRM earned a variety of distinctions including Salesforce Lightning Master, Sales Cloud Specialist, Higher Education Certified Navigator and Nonprofit Cloud Certified Navigator. In addition to our experience earned from thousands of Salesforce® and Conga® initiatives, akaCRM consultants hold and maintain numerous professional certifications and every team member has an annual plan for continuing education and certification. All team members undergo background security checks and are entirely based in the United States.

Salesforce Certified Administrator
Salesforce Advanced Administrator
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Service Cloud Consultant
Salesforce Certified Experience Cloud Consultant
Salesforce Certified Field Service Consultant
Salesforce Certified Education Cloud Consultant
Salesforce Certified Nonprofit Cloud Consultant
Salesforce Certified Marketing Cloud Consultant
Salesforce Certified Pardot Consultant
Salesforce Certified Pardot Specialist
Marketing Cloud Email Specialist
Salesforce Certified Platform App Builder
Salesforce Certified JavaScript Developer I
Salesforce Certified Platform Developer I
Salesforce Certified Platform Developer II
Salesforce Certified Data Architecture and Management Designer
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce Certified Sharing and Visibility Designer
Salesforce Certified Integration Architecture Designer
Salesforce Certified Identity and Access Management Designer
2022-04_Badge_SF-Certified_Strategy-Designer_High-Res-70a6ea0f akaCRM - About
Salesforce Certified User Experience Designer
Salesforce Certified Application Architect
Salesforce Certified System Architect
Pardot Business Units Accredited Professional
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Process Automation Accredited Professionals
Workforce Engagement Accredited Professionals
Einstein Discovery Accredited
Slack Certified Admin
Certified Admin Conga Composer
Certified Admin Conga Contracts
Certified Admin Conga Contracts for Salesforce
Certified Admin Conga Grid
Certified Admin Conga Sign
Certified Admin Conga Orchestrate
CLM Certified Administrator
Conga CLM Accredited
Conga Contracts for Salesforce Accredited
Conga Grid Accredited

Industries & Geographies Served

akaCRM supports clients in a broad array of Industries with strong functional expertise (sales, support, marketing, contract lifecycle management, etc.)

Our clients are located in 46 US states and Canada and are served by staff located in Colorado, Connecticut, Georgia, Michigan, Missouri, New York, Ohio, Pennsylvania, Rhode Island and Texas. akaCRM provides both in-person and web conference based services.


Other Accolades

In order to bring you informed and relevant skills, akaCRM works hard to be involved in the community, including participating as an early access partner for the latest technologies and as a member of the Education, Nonprofit and Equality committes of the Partner Advisory board.

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Carahsoft-Blue-Logo-Web-6ca447cd akaCRM - About
colorado_nonprofit_association-3b829dda akaCRM - About
CXA_Program_Badge-81109526 akaCRM - About
Educause_Corporate_Member-01ba742c akaCRM - About
SFDO_Equality_Partner_Badge_2021_-_Vertical-ba8c8936 akaCRM - About
2017sf_Essentials_logo_RGB-2885f8a3 akaCRM - About
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Other Accolades

Have a Question?

Supporting your Salesforce and Conga success.

Find Us

akaCRM, a division of Strata Information Group (SIG)
3935 Harney Street, Suite 203
San Diego, CA  92110

Let's Talk

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  • (877) 928-3337
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