About akaCRM

Improving Your Results

akaCRM is a professional services firm which provides comprehensive advisory, implementation and support services for Salesforce^®, Conga^® and leading ecosystem application providers. Founded in 2009, akaCRM has been improving the results of its clients for more than a decade.

VISION:

We aspire to be the go-to Partner in the United States for Salesforce^® and Conga^® Services.
MISSION:

To improve the results of our clients’ relationships with their constituent audiences.
CORE VALUES:

Trust - do the right thing, focus on quality and satisfaction.
Creativity - be innovative and take initiative.
Teamwork - drive success through trusted, respected and open two-way communication.
Scalability - seek operational excellence to drive growth, profitability and a winning culture.

We are a leadership team of experts who are passionate about your success.

The akaCRM leadership team is composed of industry veterans with decades of experience in the Salesforce^® and Conga^® ecosystems. The leadership team is joined by an equally talented group of project managers, specialists, developers and client support advisors. All team members undergo background security checks and hold a broad array of certifications so you know you are getting the very best.

Team

By the Numbers

Practice makes perfect. We create consistency through scalable, quality processes learned over time. We bring countless experiences to the table so you don't have to learn the hard way.

11+

Avg. Years of Experience

The akaCRM team averages more than 11 years of experience within the Salesforce and Conga ecosystems; akaCRM senior leadership team averages 17+ years of experience.

>2,700

Completed Engagements

More than 2,700 Salesforce and Conga engagements completed by akaCRM.

70,000+

Service Hours Delivered

akaCRM delivered over 70,000 hours of Salesforce and Conga professional services.

Solution Partners

akaCRM invested more than a decade working with leading web-based solution providers in order to determine what makes a good web-based solution, which solutions are easy to work with and which vendors provide outstanding support.

akaCRM is proud of our official key partner relationships which include:

Salesforce.com Silver Partner
Salesforce.org Impact Partner
Conga Gold Partner
Causeview Reseller Partner

Why Should You Care?

Clients should look for implementers and service providers with official partner relationships with key platforms. This ensures your provider has access to technical resources, escalation channels and the lastest training resources.

Industries & Geographies Served

akaCRM supports clients in a broad array of Industries with strong functional expertise (sales, support, marketing, contract lifecycle management, etc.)

Our clients are located in 46 US states and Canada and are served by staff located in California, Colorado, Connecticut, Georgia, Michigan, Missouri, New Hampshire, New York, Ohio, Rhode Island and Texas. akaCRM provides both in-person and web conference based services.

Expertise That Matters

akaCRM is a Salesforce Lightning Master Serving clients in the ecosystem since 2009, akaCRM earned a variety of distinctions including Salesforce Lightning Master, Sales Cloud Specialist, Higher Education Specialist and Nonprofit Specialist. In addition to our experience earned from thousands of Salesforce^® and Conga^®initiatives, akaCRM consultants hold and maintain numerous professional certifications and every team member has an annual plan for continuing education and certification. All team members undergo background security checks and are entirely based in the United States.