akaCRM is the Salesforce Services division of Strata Information Group. We provide comprehensive strategy, implementation, and managed support for Salesforce®, Conga® and leading ecosystem application providers.
The akaCRM divisional leadership team is composed of industry veterans with decades of experience in the Salesforce® and Conga® ecosystems. The leadership team is joined by an equally talented group of project managers, specialists, developers, and client success advisors. All team members undergo background security checks and hold a broad array of certifications so you know you are getting the very best.
Practice makes perfect. We create consistency through scalable, quality processes learned over time. We bring countless experiences to the table so you don't have to learn the hard way.
akaCRM team members average more than 10 years of experience within the Salesforce and Conga ecosystems; our senior leadership averages 18+ years of experience.
More than 3,200 Salesforce and Conga engagements completed by akaCRM for over 1,000 clients.
akaCRM has delivered over 130,000 hours of Salesforce and Conga professional services.
akaCRM has vetted leading web-based solution providers for over a decade so that you don't have to. We know what makes a good web-based solution, which solutions are easy to work with and which vendors provide outstanding support.
akaCRM is proud of our official Strategic Partner relationships which include:
Clients should look for implementers and service providers with official partner relationships with key platforms. This ensures your provider has access to technical resources, escalation channels and the lastest training resources. In addtion to our formal realtionships, akaCRM is proudly represented on the Salesforce.org Partner Advisory Board.
Academic institutions and government agencies may purchase akaCRM services directly from akaCRM or through an aggregator like Carahsoft or SHI.
Serving clients in the ecosystem since 2009, akaCRM earned a variety of distinctions including Salesforce Lightning Master, Sales Cloud Specialist, Higher Education Certified Navigator and Nonprofit Cloud Certified Navigator. In addition to our experience earned from thousands of Salesforce® and Conga® initiatives, akaCRM consultants hold and maintain numerous professional certifications and every team member has an annual plan for continuing education and certification. All team members undergo background security checks and are entirely based in the United States.
akaCRM supports clients in a broad array of Industries with strong functional expertise (sales, support, marketing, contract lifecycle management, etc.)
Our clients are located in 46 US states and Canada and are served by staff located in Colorado, Connecticut, Georgia, Michigan, Missouri, New York, Ohio, Pennsylvania, Rhode Island and Texas. akaCRM provides both in-person and web conference based services.
In order to bring you informed and relevant skills, akaCRM works hard to be involved in the community, including participating as an early access partner for the latest technologies and as a member of the Education, Nonprofit and Equality committes of the Salesforce.org Partner Advisory board.