For Desk.com™ customers needing to migrate to Salesforce Service Cloud® Lightning.
Desk.com Migration Services
Salesforce has announced the retirement of the Salesforce Desk.com product. Exisiting Desk.com clients will need to migrate to Service Cloud Lightning.
How akaCRM can Help
akaCRM can provide a seamless transfer of your Desk.com deployment to the Salesforce Service Cloud Lightning application, including:
- Configuration for Service Cloud
- Configuration of Service Cloud features including LiveAgent, Social Customer Service and Lightning Knowledge
- Migration of your Desk.com Data to Service Cloud (including Cases, Email Messages, Attachments, etc.)
- System Administrator and Service Agent Training
Key Benefits of migrating to Service Cloud Lightning
Questions? Contact us to discuss a migration plan for your organization.