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akaCRM

Supporting all of your Salesforce® and
Conga® needs.

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Great free trials of Salesforce-compatible tools.

akaCRM is a Salesforce Cloud Alliance Partner, providing
comprehensive services for Salesforce® and Conga®. 

Salesforce Silver Partner

Conga Gold Partner

Lightning Experience Salesforce App Cloud

Implementations

Learn about cost and timetable to implement: 

Enhancements

Existing deployment needing attention:

  • New hire or new feature training
  • Expand functionality or departments
  • Integrations to other systems

Salesforce® Support

Work with us how you want (learn more):

  • we do it together so you can learn
  • we guide - you do it
  • you tell us - we'll take care of it

For Desk.com™ customers needing to migrate to Salesforce Service Cloud® Lightning.

Desk.com Migration Services

Salesforce has announced the retirement of the Salesforce Desk.com product. Exisiting Desk.com clients will need to migrate to Service Cloud Lightning.

How akaCRM can Help

akaCRM can provide a seamless transfer of your Desk.com deployment to the Salesforce Service Cloud Lightning application, including:

  • Configuration for Service Cloud 
  • Configuration of Service Cloud features including LiveAgent, Social Customer Service and Lightning Knowledge
  • Migration of your Desk.com Data to Service Cloud (including Cases, Email Messages, Attachments, etc.)
  • System Administrator and Service Agent Training

 

Key Benefits of migrating to Service Cloud Lightning

Questions?  Contact us to discuss a migration plan for your organization.