Karen Stock is a Principal of akaCRM and a Salesforce Certified Administrator, Sales Cloud Consultant and Force.com Developer. Karen is a results driven CRM professional with over 17 years of consulting and project management experience delivering technology applications to her clients. She has a proven track record of successful project delivery demonstrated through her leadership, knowledge and experience with business process review, requirements definition, development and training. Karen has experience across marketing, sales and service functions and has deployed salesforce.com for clients in the technology, customer service, professional services, financial services, healthcare, real estate, energy, entertainment and non-profit sectors. Karen has extensive training experience and uses her business-focus to create excitement and increase user adoption of new technology.
Prior to joining akaCRM, Karen managed salesforce.com implementations for key clients of Astadia, a leading salesforce.com system integrator (and its predecessor MW Advisors). Karen partnered with her clients and provided consulting expertise and best practices knowledge throughout the business process review and project lifecycles. Karen's deployments included design and management of dozens of custom Force.com applications and salesforce.com integration solutions. Through her many project engagements, Karen has developed an expertise in strategy and implementation surrounding merging multiple salesforce.com instances.
Karen began her career in the human resource industry at Hewitt Associates where she was responsible for managing key client relationships, strategic benefits design, system design/development, communication, training and overall delivery of benefits administration technology services.
Karen currently resides in Dallas, Texas and enjoys spending time with her husband and two children.
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant
- Salesforce Certified Force.com Developer
- Salesforce Certified Platform App Builder
- Salesforce Accredited Sales Professional
- Customer since 2005
- Partner since 2005
- Northwestern University, Bachelor of Arts & Bachelor of Music