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akaCRM is a professional services firm that provides comprehensive services for salesforce.com and the Force.com cloud platform. We also offer consulting, system implementation and training for leading salesforce.com partner-based solutions. Learn more...

 

Salesforce.com Spring '10 Release Highlights

Salesforce.com Spring '10

There are some really great new additions in the Spring '10 release from salesforce.com which rolls out in February. If you are already a salesforce.com customer, you've paid for on-going feature enhancements. Most of the features are deployed in a dormant state, meaning you have to enable them and in many cases, configure them. Get the most out of your investment by leveraging new features as they come out. We had a chance to review the development, platform and application enhancements coming with Spring '10. Highlights we found most interesting for the Spring '10 release follow.

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2010 The Year We Make Contact: Top 10 New Year's Resolutions for CRM

2010: The Year We Make Contact

Welcome to 2010 !  No we aren't doing movie reviews, but as I was contemplating how "space-age" 2010 sounds, it reminded me of the best selling Arthur C. Clark novels: 2001: A Space Odyssey and 2010 Odyssey Two. These novels were released as as films in 1968 and 1984 respectively.

When these books and movies were released, the years 2001 and 2010 seemed so far out, and therefore we considered any of the subject matter to be "possible." As a side note, CRM as we know it today didn't exist.

Now that we have actually reached 2010, I reflect on the 2010 movie, "2010: The Year We Make Contact".  In the movie, as the Planet Jupiter is about to transform, the character Dave Bowman returns to the spaceship Discovery to give HAL (an artificial intelligence computer system) a last order to carry out. HAL begins repeatedly broadcasting the message, "ALL THESE WORLDS ARE YOURS EXCEPT EUROPA. ATTEMPT NO LANDINGS THERE."

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Social Media for Business Success

Salesforce.com CRM Chatter Facebook LinkedIn TwitterYouTube

What Are You Thinking?

You would not be alone if you or your colleagues are asking questions like:

  • Isn't social media for personal, non-business conversations?
  • Our company already has a LinkedIn or FanPage, aren't we already covered?
  • What does it cost to manage a social media strategy?
  • Can you explain the Chatter and Salesforce for Twitter applications?
  • We are B2B, isn't social media for B2C?
  • How do Facebook, LinkedIn and Twitter, YouTube and others apply to business?
  • What do I need to know that I don't already know?
Learn more about Social Media for your business
 

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